Radiology groups represent the largest client base for Rays because we can make a direct impact on the radiologists’ lifestyle and also on patient care. Most radiology groups request Rays’ services to cover call after hours and on weekends, but many are looking for support during the day as well.
After-hours teleradiology has provided a tremendous improvement in the quality of life for hospital radiologists. The onsite radiologists are frequently the most important voice in choosing a quality teleradiology group. Quality, price, and reliability are the key factors in selecting a teleradiology provider.
Upon assuming services for radiology groups, Rays’ medical representatives discuss the requested services with the radiologists to be sure Rays is aligned with their approach and mission. Beyond Rays’ established reputation for serving its clients well, Rays assures the radiology groups that it will support their business and not encroach on their revenue stream. Further, Rays takes all its direction for interpretation requirements from the contracting radiology group. Radiology groups are often pleasantly surprised after bringing on Rays’ after-hours service because Rays radiologists bring an additional component of subspecialty expertise to the table. The preliminary reads conducted by Rays for on-site radiologists provide them with a training opportunity because the onsite radiologist interprets the case first, then looks to the Rays report to see its findings, DDX, and DX. If there is a discrepancy, the onsite radiologist notes it or indicates the Rays radiologist identified something that he or she did not see.